1. Accepted Payment Methods
To ensure a simple and secure shopping experience, we accept the following payment methods:
Credit and Debit Cards: We accept
Visa,
MasterCard.
2. Transaction Security
All payments made on our site are protected by advanced encryption technology. Information is transmitted securely and is never stored or shared with unauthorized third parties. We use anti‑fraud verification systems to ensure that every transaction is legitimate and secure.
3. Currency and taxes
All prices displayed on the website are in euros (EUR). Prices do not include Dutch import duties, customs fees or local taxes which may be charged upon arrival in the Netherlands. These additional costs are the responsibility of the customer. The total order subtotal will be clearly stated on the checkout page prior to order confirmation.
4. Processing times
Once the payment is complete, you will receive a confirmation email containing the order number, transaction details, and an electronic receipt. Orders are usually processed within 1‑3 business days.
5. Refunds
In the event of an approved return or cancellation, the refund will be issued via the same payment method used for your order. Receipt times may vary depending on your banking institution, but refunds are usually processed within 1‑3 business days after the return is confirmed.
6. Contact
If you have any questions regarding payment methods or need assistance with your transaction, please contact our customer service:
Store Name: Back Porch Consignments
Phone: +1 812 401 0545
E‑mail: info@backporchconsignments.com
Address: 4005 E Eichel Ave, Evansville, IN 47715, United States
Service Hours: Monday - Friday: 9:00 AM - 5:00 PM (CST)